1. Refund Condition
We will accept a refund if the product is
Damaged or defective Item: In case a product is found damaged or defective at the time of delivery, it will be replaced or refunded.
Incorrect Items: If you receive the wrong thing, a return and refund can be issued.
Return Requests: Return request should be made within 7 days after receipt of the item. You should return it in the same condition that you receive it with the original packing.
2. Return Procedure
Contact Us: You can either e-mail or call the customer service department within 7 days from the date you got your order, supplying us with the number of your order, along with other information for your problem.
Return Authorization: We shall give a return authorization along with any other instruction or requirement
Packaging: The item should be packaged in such a way that no damage is caused while returning to us.
Shipping: If the order is damaged or wrong, we will pay for the return shipment of these items to us. All other returns will cost the member to return.
3. Refund Processing
After we have received back the item:
We will inspect the item to make sure that it meets our refund requirements.
Your refund will be processed within 7-14 business days. The refund will be issued back to the original payment form used in the purchase.
4. Items Not Refundable
Certain items are not refundable, for example;
items opened or utilized, unless defective.
custom or special orders
gift cards.
5. Modification of this Policy
Ollifical may at its sole discretion and at any time modify this Refund Policy. All modifications will be posted on our website, and we encourage you to review this policy from time to time.
6. Contact Us
Feel free to contact through [email protected] for any queries or problems.
